Shipping Policy

Thank you for visiting and shopping at zanil.top. We are committed to delivering your products efficiently and reliably. Below is our Shipping Policy, detailing our shipping practices.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during peak seasons or promotional periods, processing times might be slightly extended. We appreciate your patience.

Shipping Methods & Delivery Estimates

We offer various shipping options to meet your needs. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

  • Standard Shipping: Estimated delivery in 5-8 business days.
  • Expedited Shipping: Estimated delivery in 3-5 business days.
  • Express Shipping: Estimated delivery in 1-2 business days.

Delivery delays can occasionally occur. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. We strive to provide transparent and fair shipping rates.

  • Free Standard Shipping: Enjoy free standard shipping on all orders over $50.
  • Standard Shipping: A flat rate of $5.99 for orders under $50.
  • Expedited Shipping: A flat rate of $12.99.
  • Express Shipping: A flat rate of $24.99.

International Shipping

La Grave is proud to offer international shipping to a selection of countries. We currently ship to the United States and European Union countries.

  • International Standard Shipping: A flat rate of $15.00. Delivery times vary significantly by destination, typically ranging from 7-21 business days.

Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order’s journey directly from the carrier’s website.

Lost or Damaged Packages

If you have not received your order within the estimated delivery time, or if your package arrives damaged, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure that all shipping information is entered correctly at checkout. We are not responsible for packages that are lost, misdirected, or delivered to an incorrect address due to erroneous information provided by the customer.

Contact Information

For any questions or concerns regarding your order or our shipping policy, please contact us:

This Shipping Policy was last updated on July 29, 2024.